![]() In the new window, select 'Change settings'.Right-click on the device in the 'Unspecified' section.To update the USB Printing Support Driver: Update the USB Printing Support Driver to allow proper communication between the Silhouette Cutting machine and the computer. STEP 6: Update USB Printing Support Driver If you find none of these listed, proceed to STEP 9: Assessing Hardware Fault.If you find 3, proceed to STEP 8: Check for Interfering Connections.If you find either 1 or 2, proceed to STEP 6: Update USB Printing Support Driver.Silhouette Cameo/Portrait/Curio (listed in the Printers section).USB Printing Support (listed in the Unspecified section).Unknown Device (listed in the Unspecified section).If your cutting machine has established a basic hardware connection with the computer, you will see one of the entries listed below: Ensure your Silhouette machine is properly connected and powered on ( as directed in the 'Test Software Connection' step above).To confirm a basic hardware connection between your Silhouette cutting machine and your computer: ![]() NOTE: If there are no jobs in the queue, or if they have all been cleared, and a connection cannot be established, proceed to the next step.
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